Q: What does the web site migration service include? Will my website be safe?

A: The website migration service on offer at webmailserver is totally free of cost and involves moving all your website files, databases and emails from your current provider to your brand–new hosting account with us. We’ll also update all the settings required for your web sites to be fully functional on our state–of–the–art cloud hosting platform.Our technicians are fully capable of moving any kind of web site. With years of work experience behind their backs, they are well–versed in the inner workings of our hosting platform, our Control Panel as well as all other widely used Control Panels. For them, transferring a custom–made web application with a lot of custom libraries is as easy as moving a plain WordPress weblog.

Q: What does the web site migration service include? Will my website be safe?
Q: How much time will the website migration procedure take?

A: While we cannot give you an exact time frame, because there are lots of factors, among them the physical size of the web files and databases, the physical location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will do our very best to transfer your site within 48h, and in some cases – within 24h (when the content is not very large).

Q: How much time will the website migration procedure take?
Q: Do you need anything from me before you begin transferring my web site?

A: We don’t gather any sensitive info. We’ll require, however, the login information for your old web hosting account and the name of the website that you would like to migrate.

Q: Do you need anything from me before you begin transferring my web site?
Q: My old web hosting account has sensitive info inside. How can I trust you?

A: Client privacy is truly one of our prime responsibilities – because of this, both our payment transaction page and our CP login page are secured with enterprise–level SSL certificates. We employ security measures, which include, but are not limited to: physical, electronic and managerial operations to secure the details that we accumulate on the World Wide Web. And we have a very detailed and rigorous Privacy Policy, which specifies the types of information that we gather.

Q: My old web hosting account has sensitive info inside. How can I trust you?
Q: Will my web site be offline during the migration?

A: Your web site will continue to work exactly like it did before with your old web hosting provider. When we are done with the migration, your web site will be configured to work on our platform and we’ll ask you to preview it. If it is functioning properly, all you will have to do is edit the name server records pertaining to your domain. Your website will be migrated over to us without any downtime.

Q: Will my web site be offline during the migration?
Q: Will my current hosting provider need to provide any information/help?

A: No. We will never contact your hosting provider about anything. They won’t be aware of the web site transfer either.

Q: Will my current hosting provider need to provide any information/help?
Q: Does it make a difference what platform my present provider is using?

A: We support all Linux–based hosting platforms. Fundamentally, if we can get access to your Control Panel, we will be able to migrate your site.The only platforms that we do not support are closed–source site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Does it make a difference what platform my present provider is using?