Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour response guarantee with all our Linux website hosting packages packages, meaning that every single help question you submit is going to be replied to within an hour maximum. Our support staff members have been educated to instantly sort out any issue and to supply you with prompt guidance on any situation that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is supplied by a crew of competent consultants who are prepared to answer your request immediately. You can easily contact the support team by opening a customer assistance ticket from your Hosting Control Panel or by sending us an email. On business days, you may as well call us on the phone or take advantage of the online chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • webmailserver has incorporated a detailed practical knowledge base into the Control Panel as a way to have beneficial step by step guidance at any time. Each part of the Control Panel features its own contextual support area offering a selection of how–to posts. We have also prepared video clips to offer you with a far better visual representation of how to execute any given activity.