1 hour ticket response
Timely support is our most essential priority and this is why we have a team of well–trained tech support engineers who are prepared to offer a quick response to any question that you may have. Simply post your customer support ticket from your Hosting Control Panel and we’ll reply within one hour in the worst case scenario. Actually, we work hard and aim for a twenty–minute tech support ticket response time.
A First–Class Tech Support Service
Each member of our support team has several years of experience in the Linux website hosting packages sector and the majority of them have worked for us for at least 5 years. They all are eager to respond to all your inquiries in the most professional way possible.
An Easy–to–Navigate Help Center Section
In the Hosting Control Panel you will find an easy–to–navigate Help section where you can find quick tips on how to use our web hosting services. You can find the answers to your questions in the F.A.Q. archive, see more suggestions in the web hosting account management articles or check our instructional video tutorials.