Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • In the Hosting Control Panel you can find a detailed Help section featuring various articles and regularly asked questions. They are contributed by our support team of skillful technicians. Just fill in your question and our intelligent platform will provide you with the most suitable answer.

  • Top quality support service
  • Educational Videos

  • We have prepared a selection of how–to video tutorials that visually demonstrate how to take care of a typical problem connected with your Linux website hosting packages account. You will find the video lessons in the Help Center.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24/7/365 technical support service and come with a 60–minute support ticket response guarantee. Our skillful technical support engineers will be available 24–7–365 and will rectify any problem that you might possibly have within maximum 60 minutes after the customer support ticket submission. Normally, a reply will be given to you within twenty minutes.