If your web hosting service provider supplies live chat support, you are able to speak to an agent live and learn helpful info or get an issue resolved promptly. The key advantage of using chat compared to calling to talk to a live person is that you need only a computer with Internet connection, so you will not pay any fees if you are in another country or state. In addition, it'll be simpler to copy and paste details like domain names, usernames or error messages in other words details that are sometimes difficult to give to the other side over the phone. The live chat is also a quicker way to contact the web hosting provider's support team in comparison to using a ticketing system. What's more, in the event that some problem needs a bit more time to be dealt with, you'll be able to do something else entirely while you wait for assistance on the live chat, which means that you will not lose time - something that's not possible if you're on the phone.
Live Chat Support in Website Hosting
We provide a live chat assistance service for all Linux website hosting packages that we offer and we will assist you with almost everything live. If you don't have an account with our company yet, we will be able to give you more information about the plans so as to help you to get the most suitable plan. In case you are an active customer, we will be able to help you with any general or billing issue plus with numerous common tech issues, for instance an email address installation in a desktop e-mail client. If you are unable to give us a call for whatever reason or you're in a country where we don't have a local phone number, our live chat is the best option to contact us. Needless to say, some situations require additional time to analyze and test, therefore you will have to open a support ticket to our technicians, but nonetheless, we're able to save your time and assist you with numerous troubles on the chat.
Live Chat Support in Semi-dedicated Hosting
We offer live chat support as standard with our services, so if you have any kind of questions for our Linux semi-dedicated packages, you can contact our customer care team whenever you need no matter if you've already purchased an account or not. In general, the chat service is for pre-sales, billing and common questions and difficulties, but we can assist you with quite a lot of technical questions too. We can help you select the optimal package for your websites if you don't have an account yet, we can answer any billing questions or concerns you have or we can help you with installing your new e-mail address on your computer or smartphone - all the abovementioned will be done quickly because our live chat service is accessible all the time, every single day. Every time you want assistance, you're able to chat with a representative and save a lot of time.